Shipping & Delivery

Updated October 28, 2026. Check the destination, available delivery option, charges and checkout total before submitting a Lemoruni order.

The expected schedule

Our average fulfillment time is 8–14 business days. Orders are generally processed and dispatched within 3 business days after payment confirmation, with estimated transit of 5–11 business days. Business days are Monday through Friday, excluding public holidays. These are estimated periods and do not guarantee an arrival date.

Coverage and charges at checkout

Checkout indicates whether the selected goods can be ordered for the destination and displays available shipping charges and applicable taxes. An active market does not guarantee delivery to every address or of every item.

Tracking and separate parcels

We provide available tracking information after dispatch. Carrier updates may appear later than the shipment notice. Orders may be split into parcels with separate references and arrival dates.

Recipient details and amendments

Supply accurate recipient, address, unit and requested contact information. Send corrections to support@lemoruni.com immediately. We confirm whether changes remain possible at the relevant fulfillment or carrier stage.

Customs and tax disclosures

Use the checkout disclosures for your order. A lawful import or local collection charge not included in the total may be allocated to the recipient only as disclosed and permitted by law. Do not assume every duty is prepaid or an undisclosed tax arrangement applies.

Changes to an estimate

Holidays, weather, customs checks, remote delivery areas and carrier disruption can affect estimates. We investigate concerns and explain significant changes. If a US order cannot be dispatched within the promised or legally required period, we seek consent to revised dispatch timing or offer cancellation and a prompt refund for unshipped goods as required by law.

A parcel is missing or damaged

Email the order number and tracking reference. Check carrier notices, safe places and household members where relevant. Keep damaged packaging and supply available photographs to assist review. Remedies reflect the facts and mandatory rights.

Failed delivery or collection

Contact us about refusal, missed collection or an undeliverable parcel rather than assuming cancellation. Any reshipment arrangement or lawful, evidenced cost is explained with regard to the reason and carrier outcome. See our Return & Refund Policy for related requests.